Program Coordination & Community Engagement Professional
Hello, I’m Olivia — I create work that feels meaningful, intentional, and rooted in connection.
Program Coordination & Community Engagement Professional with a passion for creating meaningful work through community, education, and storytelling. UCSB alumna. Passionate about content that genuinely connects.
Marketing Portfolio
My Work in Action
Content I've created, campaigns I've run, and moments I've captured — from community boards to international adventures.
Work Experience
My Background
A blend of social media, community outreach, and administrative coordination shaped by international experience and a commitment to mission-driven work.
Guest Relations Lead
Southern California Childrens Museum - Pasadena, California
Serve as primary liaison between guests, staff, and external partners, ensuring clear communication and seamless coordination across multiple stakeholders. Coordinate and oversee community programs and events, managing scheduling, resource allocation, and vendor communication to support successful execution. Utilize Google Workspace tools to streamline operations, maintain accurate records, and support data tracking and reporting. Deliver organized, engaging experiences for diverse youth and family audiences, consistently prioritizing participant needs and program outcomes.
Visitor Services Associate
LACMA - Los Angeles, California
Delivered professional, welcoming visitor experiences at a high-traffic public institution, engaging diverse audiences including members, donors, VIPs, and the general public. Actively promoted organizational programs and initiatives, effectively communicating information to varied audiences with clarity and enthusiasm. Upheld institutional policies and standards while fostering an informed, inclusive, and welcoming environment for all visitors. Supported daily operations through accurate recordkeeping, data entry, and clear communication across departments.
English Foreign Language Teacher
POLY Mokdong - Seoul, Republic of Korea
Taught English to students ages 4–14 while integrating culturally-based lessons on the arts, history, and societies of the Americas, Middle East, and East Asia (including Korea). Developed and facilitated interactive, object- and discussion-based lessons that promoted critical thinking, creativity, and cross-cultural awareness. Adapted curriculum for diverse learning styles and age groups, collaborating with colleagues to create supplemental educational materials such as presentations, guides, and activities. Maintained a student-centered approach that encouraged participation, inquiry, and meaningful engagement with the subject matter.
Investment Art Specialist
Shazia Imran Art Gallery - Sydney, Australia
Communicated the artistic and financial value of artworks to a diverse clientele, fostering understanding and appreciation while building client relationships. Played a key role in marketing initiatives, including social media campaigns and gallery events, enhancing visibility and engagement. Developed skills in clear communication, client service, and adaptability—transferable to guest-focused, fast-paced environments such as professional kitchens.
Advanced through progressively responsible roles within the organization
Community Affairs Board - UC Santa Barbara
Served as primary liaison between UC Santa Barbara and the Santa Barbara community to establish, expand, and sustain student-led volunteer programs with local service organizations and community-based initiatives. Directed a 21-member student leadership board, providing coaching, coordination, and oversight to support program execution, volunteer engagement, and youth/student leadership development. Managed a $250,000 annual budget, overseeing fund allocation to student-led initiatives and community service projects with an emphasis on accessibility, equity, and youth engagement. Led organizational response during the COVID-19 pandemic, spearheading the CARE Project initiative that distributed essential care packages (masks, sanitizer, food assistance, and hygiene supplies) to over 2,000 students in need. Coordinated and facilitated youth and student volunteer opportunities across the Santa Barbara region, engaging diverse student populations in community service, leadership development, and civic engagement. Conducted quarterly progress meetings with university advisors and stakeholders to report on program outcomes, organizational impact, and strategic direction. Authored annual impact and outcomes reports for Associated Students documenting program effectiveness, community engagement, and student leadership development. Supported hybrid and remote coordination of programming, communications, and volunteer operations, including virtual meetings, digital outreach, and online event planning during COVID-19 operations and remote program delivery.
Data Coordination & University Systems
- Managed client data systems with accuracy and confidentiality, applying strong organizational and documentation habits
- Coordinated logistics for visa processes and international travel requirements — directly applicable to study abroad programming
- Maintained organized records, asset libraries, and filing systems across departments
- Collaborated cross-functionally to support outreach and enrollment initiatives
- Comfortable navigating university systems, CMS platforms, and database tools
- Proficient in AI modules, Google Workspace, Microsoft Workspace, visual media editing systems, and content management systems
International Experience
Shaped by the World
Living and working abroad gave me an eye for cross-cultural communication — great content always meets its audience where they are.
Mexico
Cultural roots & connection
Study Abroad
UCEAP program destination
10+ Countries
Independent travel
Visa Experience
International documentation
"Traveling across cultures taught me that the best storytelling meets people exactly where they are — in their language, their context, their moment. That's the lens I bring to every platform I manage."
Skills & Tools
What I Bring
Technical fluency meets creative instinct — built across platforms, campaigns, and communities.
Content & Design
Creative Production
- Graphic design (Canva, Adobe Suite)
- Short-form video & Reels editing
- Photography & image handling
- Copywriting & caption strategy
- Content calendars & scheduling tools
- Accessibility-compliant content
Strategy & Analytics
Campaign Management
- Platform-specific best practices
- Engagement & reach analytics
- Audience targeting & KPIs
- Brand voice & messaging consistency
- Community reputation management
- FERPA & copyright compliance
Operations
Admin Expertise
- Client data management & CRM systems
- University policy implementation
- Visa & international travel logistics
- Cross-functional team collaboration
- Organized asset & documentation libraries
- Bilingual communication (EN/ES)